CSI resources
Technology advice you can use.
Straightforward guidance for Casper businesses and computer owners. For help with a specific issue, call CSI at 307-237-5910.
Security
Five ways to reduce ransomware risk
Ransomware often begins with a convincing email, an unsafe download, or an unpatched system. There is no single tool that eliminates risk, but a few dependable habits make a meaningful difference.
- Keep systems updated. Apply operating-system, browser, and software updates promptly.
- Use unique passwords and multi-factor authentication. Especially for email, remote access, and financial accounts.
- Train people to pause before clicking. Treat unexpected links, attachments, and login prompts with caution.
- Limit access. People should have only the permissions they need to do their job.
- Maintain tested backups. A backup is your recovery plan when prevention fails.
Business continuity
Backups that are ready when you need them
A backup is not protection simply because it exists. It must contain the right information, be safely separated from the systems it protects, and be restorable within a useful amount of time.
Keep at least one copy separate from your primary environment, protect access to backup systems, and periodically test restoring a file or system. Document who is responsible for backups and how to reach them during an outage. CSI can help businesses review whether their current backup approach meets their recovery needs.
Networking
When business Wi-Fi becomes a problem
Frequent disconnects, slow cloud applications, dead zones, and calls that drop are signs that Wi-Fi deserves attention. The cause may be network coverage, crowded channels, aging equipment, insufficient internet capacity, or the way devices and guest traffic are configured.
Start by noting where and when the issue occurs. Keep guest Wi-Fi separate from business systems, update network equipment, and make sure access points are placed for actual coverage—not simply where cabling was convenient. For persistent issues, CSI can help assess the network and recommend an appropriate path forward.
Computer repair
Repair or replace your computer?
Repair is often the practical option when the computer otherwise meets your needs and the problem is isolated: a failing drive, memory shortage, malware issue, damaged component, or a needed upgrade. Replacement may be more sensible when a device is unreliable across multiple areas, cannot run supported software, or the cost of repair approaches the value of a modern replacement.
Before replacing a computer, consider data transfer, compatible software, security updates, and downtime. Bring the device to CSI for a diagnosis and clear repair recommendation.